
We are a green company! You will not receive any contracts or invoices through the mail. Everything you will need, including your Viasat Order Confirmation and Customer Agreement will be sent to you electronically and will be available for you to view online. In fact, you will not be asked to sign your Viasat Customer Agreement until your service is installed and tested by one of our certified Viasat technicians. Once your new service is up and running, your technician will have you sign your Customer Agreement online with your new Viasat internet service. All important Viasat user agreements and documents will be provided to you electronically and available in your Viasat user account portal for you to view, download & print.
For your convenience, you have prepared a complete online library of all important Viasat legal documents. Click on the printable PDF links below to review, save & print documents.
Find files by Topic:
Customer Agreements:
Viasat Customer Agreement — Residential
This is a combined agreement for Viasat, Exede & WildBlue Satellite Internet residential subscribers.
Last updated June 14, 2021
Viasat Customer Agreement — Business
This is an agreement for Viasat & Exede Business subscribers.
Business Subscriber Agreement (PDF)
Last updated May 28, 2019
Data Allowance Policies:
Viasat Data Allowance Policy — Residential
This policy applies to residential data usage under Viasat & Exede Classic, Evolution & Liberty Internet plans.
Data Allowance Policy — Residential (PDF)
Last updated June 4, 2020
Viasat Data Allowance Policy — Business
This policy applies to data usage under Viasat Business plans.
Data Allowance Policy — Business (PDF)
Last updated May 13, 2019
Viasat Unlimited Data Policy — Residential
This policy applies to the Viasat unlimited data plans.
Last updated June 4, 2020
Misc. Documents:
Viasat Acceptable Use Policy
This policy outlines acceptable use of Viasat, Exede and Wildblue Internet services as well as permissible and prohibited conduct when using the Viasat, Exede and WildBlue Internet service.
Last updated November 30, 2017
Viasat Bandwidth Usage Policy
This policy applies to data usage under the Exede Freedom Internet plan.
Last updated January 15, 2019
Viasat End User License Agreement for Email Services
This agreement applies to your use of Viasat, Exede or WildBlue email services.
Last updated November 30, 2017
Viasat Mobile Application End User License Agreement
This agreement applies to the use of Viasat’s mobile application.
Last updated June 7, 2018
Viasat Network Management Policy
This policy describes how Viasat manages network to provide all customers with a high-quality online experience.
Network Management Policy (PDF)
Last updated January 15, 2019
Viasat Shield Application End User Terms & Conditions
This agreement applies to the use of Viasat Shield application and service.
Shield Application End User Terms & Conditions (PDF)
Last updated April 2, 2020
Viasat SMS Terms & Conditions
Terms & conditions concerning Viasat SMS (text messaging service).
Last updated March 21, 2018