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About Viasat Internet
Data Allowance & Plans
Unlimited Data Plans
Q: Does Viasat really offer UNLIMITED data plans?
A: Yes they really do! With the launch of the ViaSat-2 satellite last year, Viasat has been able to offer unlimited data plans in select areas. Viasat currently offers several unlimited data plans, including the Bronze, Silver, Gold & Platinum plans with speeds up to 100 Mbps. These are true unlimited data plans. Which means that your speeds are no longer throttled at a preset data limit like HughesNet or cellular internet.
Q; What can I do with UNLIMITED internet?
A: More of everything you love — now even FASTER! Stream, surf, shop & share. Anytime. Anywhere. Use it on multi devices. Laptops. Smart Phones. Tablets. Smart TVs and MORE! For anything you routinely use the internet for. Banking. Downloading files. Email. Homework. News. Research. School. Shopping. Social media. Sports. Weather. Work. Whatever! Whenever! And now you can enjoy UNLIMITED quality music & video streaming!
Q: Are there any data limits or restrictions?
A: With Viasat’s new unlimited data plans, there are no limits to how much data you can use during your monthly billing cycle. However, during high traffic hours when the network is busy, Viasat may prioritize your unlimited plan data behind other Viasat customers after you exceed your data usage threshold. This may result in occasional slower speeds.
Q: How does this differ from the Liberty plan or previous Exede plans?
A: All Liberty plans and Exede plans use the older ViaSat-1 satellite and come with a preset data limit, similar to HughesNet and cellular internet. Once the data limit is reached, speeds are throttled to under 5 Mpbs during the day and 1 Mbps in the evening. However, the unlimited plans available with the newer ViaSat-2 satellite are true unlimited data plans and do not throttle speeds at a preset limit, leading to faster speeds and better overall performance.
Q: Are the Unlimited plans the same as the Exede Freedom plans?
A: No. If you used more than 150 GB of data on an Exede Freedom plan, your speeds were slowed (up to 1-5 Mbps) all day, every day until the end of your monthly billing period. On the Viasat Unlimited Bronze, Silver and Gold and Platinum service plans, even after you exceed your data usage thresholds, your speeds will remain normal except when the network is congested. When you reach your service plan’s threshold and the network is busy, then you may be prioritized behind other customers, resulting in slower speeds. As soon as network congestion clears, your service returns to full speed.
Q: How much data usage is included in the unlimited data plans?
A: On an unlimited data plan there are no limits to how much data you can use during your monthly billing cycle. However, Viasat may prioritize your data behind other customers during hours of higher traffic and network congestion.
Q: Where are Viasat unlimited data plans available?
A: Since the launch of the new ViaSat-2 satellite, Viasat has been opening up new beams in select locations. New beams are continually being tested and opened. Nationwide. To find out what plans & special offers are available in your area, please call 1-844-4GETNET (1-844-443-8638) TODAY!
Q: When will these new plans be available?
A: Viasat’s unlimited data plans officially launched on September 28, 2017 in several locations nationwide, and more plans are being rolled out daily. To see what plans and special offers are available in your area, please call 1-844-4GETNET (1-844-443-8638) to speak with on of our helpful Viasat internet sales representatives. Or use our online Email form to have one of our Viasat reps look up plans & pricing for your local area.
Q: Does my data usage ever affect the speed of my internet service, especially if I use a lot of data?
A: Wit the unlimited data plans when the Viasat network traffic is not busy, your service speeds will not be effected. However, when the network is congested with high traffic use, and you have used more data than the amount provided in your service plan, Viasat may prioritize your data behind other customers, which will result in slower speeds. Webpages and videos may load slower than during periods of non-congestion.
Q: Which UNLIMITED data plan is right for me?
A: Call 1-844-4GETNET (1-844-443-8638) now and one of our friendly Viasat internet sales consultants will help you select the perfect unlimited data plans for your family’s internet needs. We will help you choose the best plan to fit your video viewing habits, internet usage needs and household budget. Once activated, Viasat customers can always upgrade service plans using your Viasat account portal. There’s never a fee to switch service plans, and your new upgraded unlimited data plan will be available within seconds
Q: Is there a Free Zone?
A: No. There’s no needto worry about Free Zone with the unlimited data plans. The Free Zone was created to allow unmetered internet use during certain hours so none of your internet activities counted toward your monthly data allowance. Unlike older, data restricted rural internet plans, with Viasat’s new unlimited data plans, you don’t have to wait until 3AM to download files. You can do it. Whenever! Whenever!
Q: I don’t see my question listed. What should I do?
A: If you have a question or issue not already addressed, we are here to help. You can Chat with us online (see the lower right-hand corner of your screen below), email us at firstname.lastname@example.org or use our handy online email form and we will get back to you with an answer or solution to help make your Viasat internet experience the best possible! Better yet, just call and ask us at 1-844-4GETNET (1-844-443-8638) TODAY!