Viasat’s Hibernation Plan was designed for our Viasat internet customers who intend to be away from their service location for two to six months in any 12-month period. Snow birds? Vacation home? Seasonal business owner? Globe trotter? We got you covered! If you plan to split your time between residences during the year (or have plans to take an exceptionally long vacation or self quarantine), you can suspend your Viasat internet service between 60 and 180 days in a calendar year.
With our Hibernation Plan you’ll pay just $9.99 per month, plus your $12.99 monthly lease fee (if applicable) in order to keep your Viasat internet account active while you’re away. (NOTE: If you are paying a monthly fee for the EasyCare Plan or a fee for anti-virus software, you will continue to incur these charges while on the Hibernation Plan.) Your monthly Viasat internet service fee for the billing periods you use the Hibernation Plan will be pro-rated. At the time you switch to the Hibernation Plan, your service will immediately be restricted and unusable for most activities. However, the months you receive the Hibernation Plan will still count towards your two-year contract.
Service calls are not available while you are on the Hibernation Plan unless you are enrolled in our EasyCare protection plan. If you are on the Hibernation Plan for more than 180 days in a 12-month period and do not call to resume your regular Viasat internet service plan, your service will be automatically restored to the lowest priced internet service plan currently available in your area.
For more information about the Viasat Hibernation Plan FAQs page.
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